What type of information do we collect?

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We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

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How do we collect information?

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When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

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Why do we collect such personal information?

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We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services;

2. To provide our Users with ongoing customer assistance and technical support;

3. To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

5. To comply with any applicable laws and regulations.

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How do we store, use, share and disclose our site visitors' information?

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Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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How do we communicate with our site visitors?

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We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

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How do we use cookies and other tracking tools?

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Type:

• First-party cookies: Cookies that Wix places on your site. 

• Third-party cookies: Cookies that are placed and used by third parties. 

Duration:

• Session (transient) cookies: These cookies are erased when site visitors close their browsers and are not used to collect information from their computers. They typically store information in the form of a session identification that does not personally identify the user.

• Persistent (permanent or stored) cookies: These cookies are stored on a site visitor's hard drive until they expire (at a set expiration date) or until they are deleted. These cookies are used to collect identifying information about the user, such as web surfing behaviour or user preferences for a specific site.

Category:

• Strictly necessary cookies: These are the cookies that let your visitors browse through your site. They are also necessary for security reasons. 

• Functional cookies: These cookies "remember" registered visitors/customers in order to improve their user experience. 

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First-Party Cookies

(Strictly Necessary)

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Cookie name

Duration

Purpose

ForceFlashSite

Session

When viewing a mobile site (old mobile under m.domain.com) it will force the server to display the non-mobile version and avoid redirecting to the mobile site

hs

Session

Security

smSession

Persistent (Two days or two weeks)

Identifies logged in site members

XSRF-TOKEN

Session

Security

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(Functionality)

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Cookie name

Duration

Purpose

svSession

Persistent (Two years)

Identifies unique visitors and tracks a visitor’s sessions on a site

SSR-caching

Session

Indicates how a site was rendered. 

smSession

Persistent (Two weeks)

Identifies logged in site members

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Third-Party Cookies

(Functionality)

 

Cookie name

Duration

Purpose

TS*

Session

Security

TS01*******

Session

Security

TSxxxxxxxx (where x is replaced with a random series of numbers and letters)

Session

Security

TSxxxxxxxx_d (where x is replaced with a random series of numbers and letters)

Session

Security

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How can our site visitors withdraw their consent?

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If you don’t want us to process your data anymore, please contact us at starfishartlab@gmail.com.

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Privacy policy updates

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We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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Questions and contact information

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If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at starfishartlab@gmail.com.

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Last updated: 02.02.2020

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